Sr. Program Manager, Seller Experience Listing, Latam Marketplace
Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Marketplace LatAm team! We are looking for talented Senior Product Managers. Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices.
The Senior Program Manager role requires an individual with excellent analytical abilities and acumen. The successful candidate will be a self-starter, comfortable with ambiguity, have strong attention to detail, and will be comfortable assessing and working with data from multiple sources. The candidate should also have strong communication skills, enabling them to work with key business stakeholders and multiple partners to envision what will make Seller Listing experiences a success and shape analytical deliverables. He/she should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, with the ability to work cross-organizationally. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by the ambiguity or competing priorities to scale in different geographies. This means you are not only able to own high-level strategic initiatives, but also roll up your sleeves, dig in, interview your users personally and get the job done.
Key job responsibilities
* Owning, building and driving roadmap to improve seller communication towards listing tools
* Drive adoption and improvements towards success in listing of new products
* Driving decision making throughout the team
* Partnering with global product teams to identify and influence development of new products and services
* Addressing barriers through problem solving and coordination with stakeholders
* Gain support for your strategy and roadmap from stakeholders by writing narratives and influencing peers and senior leadership
* Creating goals and related metrics, track progress and manage through obstacles to achieve your objectives
* Communicating performance, articulating root-cause analysis and linking to specific improvement areas
* Incorporate benchmarking information from local competitors as well as best practices and lessons learned from other geographies to define best-in-class seller experience
About the team
Inclusive and Diverse: We embrace our differences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, reminding members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance: We believe striking the balance between personal and professional life is critical to life-long fulfillment. We offer flexibility in working hours so you find your own balance.
Mentorship & Career Growth: We believe supporting new members is critical for team-wide success. We celebrate knowledge sharing and mentorship. We strive to assign projects based on what will help each team member develop into a better-rounded professional.
BASIC QUALIFICATIONS
* 5+ years of program or project management experience
* Experience using data and metrics to determine and drive improvements
* Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
* 2+ years of driving process improvements experience
* Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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