Randstad Italy is seeking an Operations Program Manager for a leading partner in the logistics industry.
Job Requirements
The ideal candidate will build and maintain strong relationships with internal and external partners, including service providers, host partners, technology and product management, and the local business development team.
To be successful, you will need:
* Bachelor's degree in a relevant field (Operations Management knowledge obtained within the last 2 years)
* Experience analyzing data and working with hardware and software products
* Proficiency in written and verbal English and Italian
Key Responsibilities
The Operations Program Manager will support the Partner Operations country lead with all aspects of product installation and maintenance in Italy.
Your key responsibilities will include:
* Triggering installations and post-installation interventions on-time
* Executing operations management tasks, including review of site inspection documents
* Updating the internal management system to ensure information is consistently updated
* Maintaining performance of service providers, including installation and maintenance partners, and internet service providers
* Developing materials and Operating Procedures for service providers and partners
* Supporting continuous improvement projects in installation and maintenance processes, as well as cost reduction
* Reporting on daily, weekly, monthly KPIs and projects to leadership