Overview
The District Manager is a field leadership role responsible for driving sales and fostering a high-performance culture of diverse and quality team members with a focus on customer experience and operational excellence.
The District Manager will lead the group of approximately 15 Store Managers. He/She will be accountable for producing Sales and Profits within the District to meet or exceed business goals, building and developing a powerful Team to deliver outstanding results.
Responsibilities
* Lead a team of store managers towards effective collaboration and attainment of goals
* Elevate OMNI selling behaviors to influence top line growth
* Optimize and oversee operations to ensure efficiency and guarantee compliance with company’s policies & guidelines
* Maintain increasing standards of customer service to deliver an excellent customer experience
* Build store staffing through constant and effective recruiting strategy, continuously developing team members’ capabilities and career growth.
* Create an inclusive and positive workplace culture by recognizing and rewarding high performance, and addressing conflicts, encouraging good communication, and working to boost employee engagement and morale
* Assess store managements’ abilities to inspire and create a best-in-class store team
* Leverage relationships and resources to manage potential issues and grow the business
* Identify opportunities to elevate store effectiveness with an entrepreneurial mindset
* Put action against local insights to advance competitive edge in the marketplace
* Act as the eyes and ears on the ground, increasing effectiveness of others through insights
Qualifications
* 3+ years of successful multi-unit retail operational management experience in a store environment in Sicily region
* Familiarity and comfort-level in a customer-service oriented culture
* Demonstrated experience in recruiting and developing great store teams
* Proven ability to “raise the bar” in terms of store performance and revenue growth, maintaining standards of service and operations within a fast-paced environment.
* Commercial sense and business acumen.
* Good communication skills, able to effectively manage and communicate in a matrix working environment
* Strong interpersonal skills and team player attitude
* Analytical skills and critical thinking
* Highest levels of ethics and integrity
* Good level of English
* High school diploma required, degree highly recommended
* Must be based in Sicily, preferably in Catania area
Benefits
* Competitive salary
* Annual bonus
* Car/car allowance
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