We are seeking a dedicated Porter to join our Front Desk team, providing exceptional service to our guests. This role embodies the values of Reschio, upholding high standards and fostering a collaborative work environment.
Main Tasks and Responsibilities:
* Handle guest luggage sorting and transportation upon arrival and departure, including tagging and claim checks.
* Deliver messages and items to guest rooms according to instructions from the Front Desk/Concierge.
* Perform errands for guests as requested by the Front Desk.
* Manage guest car parking, ensuring safety and order in accordance with company procedures.
* Maintain cleanliness and tidiness in common areas, adhering to our high standards.
* Support the gardening team with tasks such as cleaning fireplaces and raking gravel in the courtyard.
* Assist with event setups as needed.
* Maintain professional relationships with colleagues and guests.
* Utilize materials and equipment responsibly and efficiently.
* Adhere to all hygiene, health, and safety regulations.
Required Skills and Competencies:
* Strong customer service focus, exceeding guest expectations.
* Flexibility and adaptability in dynamic operational environments.
* Team-oriented mindset with a collaborative approach.
* Basic technical skills for handling luggage and equipment efficiently.
* A proactive attitude with attention to detail.
* Proficient English skills.
What We Offer:
* Professional development opportunities, including specialized training and language courses.
* Seasonal contract with competitive compensation.
* Access to wellness activities, social events, and on-site amenities.
* A comprehensive benefits package, including accommodation and meals.