Compensation Range:
$19.00 - $21.00
The Concierge is a hospitality guru who is guest-focused, flexible, and knowledgeable about movies. They make sure every need is taken care of, they share the excitement of our specialty programming with our guests, and help keep our facilities in world-class condition.
The Concierge is a representative of Alamo Drafthouse and is responsible for upholding our Core Values at all times. They ensure every guest has an awesome experience by attending to their needs in a timely and helpful manner, from the moment they enter the door to the point they drive away from the parking lot.
WHAT WE OFFER
* A fun workplace where you can be yourself and do awesome work!
* Free movies & food
* Paid time off
* Competitive pay
* Flexible scheduling
* Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES:
* Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
* Maintains the highest safety standards and follows all protocols to keep our teams and guests healthy - is knowledgeable about all Alamo policies and procedures
* Fields, organizes, and prepares guest drink tickets based on approved operational processes - focused on safety, quality, accuracy, and efficiency
* Utilizes tools - jiggers, measurers, spoons, shakers, and any other tool required by Alamo bar operation’s protocols for ALL preparations
* Communicates needs, concerns, and other points of importance with teammates and managers regularly
* Cleans, preps, organizes, and maintains bar areas as needed and assigned
* Supports the delivery of food and beverage orders as business dictates
QUALIFICATIONS:
* Experience in high-volume food production environment preferred but not required
* Proven ability to work collaboratively in a fast-paced work environment
* Must be able to execute light lifting, up to 30 lbs
* Must be able to stand in one place for extended periods
* Schedule flexibility - early mornings, late nights, weekends, holidays
* Comfortable with wearing a cloth or face-covering at all times
* Ability to move with caution and operate in a dimly lit/sometimes loud environment
* Active alcohol certification with the applicable state agency
* Active food handlers certification with the applicable state agency
* Being a cinephile is a plus!
PHYSICAL REQUIREMENTS:
* Must be able to execute light lifting, up to 50 lbs, as well as transport and position kegs weighing up to 130 lbs
* Must be able to stand in one place for extended periods
* Ability to move with caution and operate in a dimly lit/sometimes loud environment
OUR CORE VALUES:
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Company: Alamo Drafthouse Cinema