Get the guidance, resources, and connections you need to secure your next roleConsulting Engineer RS (Routing and Switching)Role: Consulting Engineer RS (Routing and Switching)Start Date: May 2025End Date: 12 Months+ extension possibleCapacity: 5 days a weekLocation: 2 days Remote and 3 days Onsite Italy, Rome and MilanJob Description:Responsibilities:Helps customer to plan, design, and implement Cisco products, services and solutionsDrives technology design, implementation, execution and/or optimization for customer projects/accountsWorks with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomesAssists customers with integration and implementation of tools, systems and service assuranceSupports presale activities and translate business requirements into solution designBuilds customer simulations in test labs to resolve/validate complex problems and compatibility issuesCreates and delivers customer collateral, portals, documentation and knowledge transferAligns technical deliverables to customer business outcomesDrives customer technology transitions, influencing solution architectures and servicesComplies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals Role.Specific Tasks:Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutionsTakes responsibility of task/project implementation for assigned customer engagementsCaptures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader teamCreates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management PlansBuilds and/or leverage test environments as required to resolve complex problems and compatibility issuesLeverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.Scope:Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needsTypically interacts with individual contributors, managers and customersProvides input to Sales team on technology solutions for customers.Complexity:Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward
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