Job ID: 2924134 | AWS EMEA SARL (Italy Branch)The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role, you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross-organizational technical strategies, and establish best practices in your domain. In this role, you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion while exceeding customer expectations.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilitiesAs an experienced technology program/project manager, you will be responsible for:Leading and managing complex cloud migration and implementation projectsLeveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planningBridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomesDistilling customer needs into clear technical requirements and mapping them to business outcomesDecomposing complex technical problems into actionable, deliverable solutionsContributing to technical documentation and defining documentation standardsBASIC QUALIFICATIONS- Proven track record and experience in software development life cycle (SDLC) using both Waterfall and Agile/Iterative methodologies- Multiple years of customer-facing, large scale IT implementation consulting experience- Able to represent AWS within the customer’s environment and drive discussions with senior personnel regarding best practices in project management and risk mitigations- BS level technical degree or equivalent experiencePREFERRED QUALIFICATIONS- Understanding of the value proposition of the public cloud and experience delivering cloud engagements (IaaS, PaaS, SaaS)- AWS experience and certification(s)- Actively supporting and fostering a culture of inclusionAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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