The Inside Sales Specialist communicates with customers to understand their needs and generate new leads.
Duties and responsibilities:
* Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups
* Communicating with customers to understand their needs and requirements and identify sales opportunities
* Answering customers’ questions, resolving their concerns and providing additional information via calls and emails
* Explaining and demonstrating the functions and features of products and services
* Maintaining and improving the database of prospects
* Researching for new leads
* Keeping up to date with product and service information and competitor offers
* Upselling products and services
* Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
* Understand customer needs and requirements
* Route qualified opportunities to the appropriate sales executives for further development and closure
* Close sales and achieve quarterly quotas
* Research accounts, identify key players and generate interest
* Maintain and expand your database of prospects within assigned territory
* Team with channel partners to build pipeline and close deals
* Perform effective online demos to prospects
Qualifications:
* Proven inside sales experience (1-3 years)
* Track record of over-achieving quota
* Strong phone presence and experience dialing dozens of calls per day
* Proficient with corporate productivity and web presentation tools
* Experience working with Salesforce.com or similar CRM
* Excellent verbal and written communications skills
* Strong listening and presentation skills
* Fluent in English & Italian
* Ability to multi-task, prioritize, and manage time effectively
#J-18808-Ljbffr