Minimum Requirements:
* A degree
* Relevant experience in people management
* Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
* Relevant experience in using data or anecdotal evidence to influence business decisions
* Advanced English skills and local language
About the Role:
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll ensure your site is running smoothly to meet customer demand. You will lead a team that helps keep our operations safe, efficient, and of high quality while taking on a number of projects across our network to drive productivity.
Key Job Responsibilities:
* Create, oversee, and drive a culture of safety and wellbeing
* Analyse and implement changes to maintain quality and productivity at consistently high levels
* Oversee projects to streamline processes, optimise productivity, and increase quality of service for customers within your area of responsibility
* Analyse shift performance against relevant business objectives and implement actions to improve operational excellence
* Work collaboratively with management-level colleagues to standardise shift practices
A Day in the Life:
You’ll work on a shift pattern at one of our sites, ensuring it is as productive as possible. Your main focus will be to own and drive a culture of safety while upholding quality and shift performance standards. You’ll oversee process improvements within your area and drive their implementation. A typical day is varied, including routine team management, daily operational responsibilities, process improvement, and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.
About the Team:
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.
There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as many of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology.
Preferred Qualifications:
* Experience working with Lean, Six Sigma, and Kaizen techniques
* Experience working in another logistics environment
* Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.
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