The role is based in Milan and will report to the E-commerce Specialist. As part of a growing team, you will gain comprehensive insight into the e-commerce business; with passion and a creative vision in mind, this role offers you the opportunity to make meaningful contributions to ongoing projects.
ROLE DESCRIPTION
* Customer Care: you will act as the first point of contact for customers via email and WhatsApp, assisting with product inquiries, order placements, sizing guidance, and other client needs.
* Shipments: carefully package garments with attention to detail, ensuring accuracy in shipping labels and documentation. Coordinate with shipping partners to address any issues or delays.
* Shooting: you will assist the team during the shootings and events organization.
* Website maintenance and updates: tallermarmo.com is in continuous evolution and you will be involved in it, supporting the management and suggesting enhancements to keep improving the user experience and boost sales.
REQUIREMENTS
* Strong attention to detail and organizational skills.
* Excellent communication abilities.
* Proactive and collaborative mindset.
* Interest in the fashion industry (experience or knowledge is a plus).
* Fluency in English and Italian.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Retail Apparel and Fashion
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