Design Your Future at PVH
PVH is a global leader in the fashion industry, driven by our iconic brands Calvin Klein and TOMMY HILFIGER. We are committed to driving brand strength and relevance, connecting our brands closer to where the consumer is going than ever before.
The Team
Our team of retail experts works together to create a seamless and enjoyable experience for customers. Each member contributes uniquely to the team's success, ensuring that our stores remain destinations of choice for quality products and outstanding service.
The Position
We are seeking an experienced Store Manager to lead our Tommy Hilfiger Aosta store. The ideal candidate will be responsible for:
* Exemplifying exceptional Customer Experience (CX) standards in the store.
* Identifying and addressing CX issues through feedback, training, and coaching for sales staff.
* Fostering collaborative relationships with neighboring businesses for go-to-market initiatives and conducting competitor analysis.
* Staying informed about current trends and understanding customer profiles through media and local community engagement.
* Developing and overseeing professional growth of store personnel, defining training needs with Deputies.
* Managing performance evaluations, proposing development plans, and leading recruitment processes.
* Qualifying the Area Manager on Full-Time Equivalent (FTE) and role requirements.
* Overseeing workforce planning handled by Deputies.
* Coordinating store priorities through regular mechanisms, considering retail calendar and project timelines.
* Analyzing business performance using data from Business Analyst, identifying actions to improve Sales and Key Performance Indicators (KPIs).
The Ideal Candidate
We are looking for a highly motivated and experienced Store Manager with a minimum of 5 years' experience in a similar role within a structured environment. The ideal candidate will possess:
* Highly developed business acumen.
* Good communication and collaboration skills and abilities.
* Highly detail-oriented and organized in work.
* Ability to work under pressure and meet deadlines.
* Fluent in English and Italian both written and spoken.
Benefits
At PVH, we recognize that our people are our greatest asset. That's why we prioritize the health, happiness, and wellbeing of our employees. We offer a comprehensive benefits package, including flexible working arrangements, wellbeing programs, and opportunities for professional growth and development.
Join Our Inclusive Community
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world.