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Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Role
As an NAM at Deliveroo, you will manage and grow relationships with our enterprise-level restaurant partners. You will work closely with your portfolio partners to understand their needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo.
You will be responsible for:
* Build and maintain strong, long-term relationships with enterprise-level restaurant partners.
* Understand partners' business goals and challenges to provide strategic guidance and support.
* Manipulate and analyse data to drive growth and profitability, both for your partners and for Deliveroo.
* Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Corporate, Customer Service.
* Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.
* Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.
Requirements
* At least 3 years of experience in account management and/or business development. Previous experience in consulting is also an option.
* Strong communication, negotiation, and interpersonal skills.
* Ability to understand and articulate complex business challenges and develop tailored solutions.
* Must be fluent in Italian and English.
Benefits and Diversity
At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. We offer different great benefits such as monthly Deliveroo credit, welfare program, community, convenience, growth, time away, relocation, and more. We believe a great workplace represents the world we live in and how beautifully diverse it can be.
Work Life
* Where needed, support with your visa and work permit process.
* Paternity and maternity benefits.
* Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content.
Time away
* 25 days annual leave.
* One day of paid leave per year to volunteer with a registered charity.
* Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country.
Food
* Free Deliveroo Plus: free delivery and access to special offers.
* Breakfast, snacks, and drinks available in our office.
* Twice monthly lunch allowance.
Equity
* Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success.
Compensation
* We aim to pay every employee competitively for the role they are performing in their respective location.
* Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success.
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