About the Role
ASBIS Group is a leading IT company specializing in value-added distribution and development of IT, IoT, and Robotic products, solutions, and services to the markets of Europe, the Middle East, and Africa.
We are seeking an experienced Pre-Sales Engineer to enhance our technical readiness and customer engagement at Bang & Olufsen Flagship Store.
Job Purpose
Providing technical solutions and pre-sale services to ensure customer satisfaction and drive sales.
Key Responsibilities
* Conduct product demonstrations and presentations to showcase the capabilities and benefits of Bang & Olufsen products
* Provide technical support and guidance to customers during the pre-sales process
* Stay updated with the latest product developments and industry trends to effectively communicate technical information to customers
* Local testing coordination: organize local testing activities to validate the performance and effectiveness of B&O solutions
* Act as the voice of the customer, gathering insights and feedback to help shape B&O solutions and services
* Participate in customer meetings and site visits to assess technical needs and provide solutions
* Provide excellent support to client-facing technical issues and coordinate product repair if needed
Requirements
* Proven experience as a Pre-Sales Engineer, Service Specialist or in a similar technical role
* Strong understanding of audio-video technology and home automation systems
* Excellent communication and presentation skills, with the ability to convey complex ideas clearly and coherently
* Analytical mindset: proficiency in analyzing complex data, making informed decisions, and implementing process improvements
* Customer-focused with a proactive approach to problem-solving
* Language Proficiency: English and Italian, enabling effective communication with our global team and customers
What We Offer
* Opportunity to work for a financially strong, fast-growing multinational company
* Constant interaction with global teams of professionals
* International career opportunities
* Access to continuous professional development: training, certification programs, events, and team buildings
* Attractive remuneration package