Job Description
As a Senior UX Designer, you will lead UX activities on complex programs, applying human-centred design methods to translate user needs, business objectives, and technology capabilities into world-class user experiences for leading companies.
You must have expertise in ethnographic/design research and usability testing, understanding of UI and technology challenges and opportunities as well as sensitivity to the use of content as a UX tool to craft and lead holistic solutions with experts in those disciplines. You have a solid Interaction Design background, an understanding of Service Design and are able to interact with business stakeholders to guide through UX the release of excellent products and services.
We look for people who are experts in their field, passionate about what they do, and thrive working with other smart people to solve the toughest design challenges.
Qualifications
1. Lead design research activities
2. Set up and run heuristic analysis to assess existing experiences
3. Translate business requirements into UX specification
4. Participate and lead the UX conversation with business stakeholders
5. Lead the creation of omnichannel information architectures, task analysis and user journeys
6. Lead the creation of omnichannel wireframes e mock-up
7. Lead and oversight the production of requirements specifications, guidelines and design prototypes
8. Be responsible for the final UX quality
9. Collaborate with the technology team to oversight the UX delivery to the last mile
Who you are
10. Senior Experience Designer or Senior Interaction Designer (minimum 8y of experience)
11. Based in Milan / Lombardy Area
12. Italian and English speaking
13. Experience working in design agency/studio
Your Skills
14. Business understanding and capability to interact with mid-senior management
15. Ability to collect requirements and translate them into features and flows
16. Presentation skills and capability to present a UX concept or a design rationale
17. Experience in complex interaction design programs
18. Understanding of Service Design and Design Research
19. Capability of designing and moderating a UX workshop
20. Capability of translating complex content into solid Information Architectures