About the job
You bring the mindset – we’ll teach you the skills.
At Flatpay, we’re not just looking for experience. We’re looking for curious, motivated, and independent people who want to grow and make a difference. Whether or not you’ve worked with point-of-sale systems before, this role is your chance to learn fast, build deep product knowledge, and become a trusted voice for our customers and internal teams.
If you’re outgoing, hands-on, and excited to see your work impact hundreds of merchants across Italy – we’d love to meet you.
What you'll do
In your first 30 days:
Get to know the team, tools, and how Flatpay works
Join on-site visits to real merchants using our POS
Learn how our support processes run and take part in real support scenarios
Start building your technical and product foundation
By day 60, you’ll:
Be trained on our internal support and feedback systems
Continue field visits and deepen your product understanding
Contribute to planning improvements to our POS solutions
Who you are
What we’re looking for
Fluent in Italian and English
Outgoing and confident speaking with people
Curious about technology and willing to learn fast
Independent, structured, and ready to take initiative
Not afraid to get your hands dirty and figure things out
Nice to have (but not required)
Experience in hospitality or retail
Any prior exposure to POS systems or payment tools
A technical mindset or support experience
Why Flatpay?
Why join us
You’ll work in a fast-moving and ambitious fintech company
You’ll be part of a passionate international team
You’ll have real ownership and visibility in your role
We support your learning and growth every step of the way
You’ll occasionally travel to other markets to connect with our wider team
What we offer:
Permanent contract with an attractive salary
Meal tickets
Interested?
Send us your CV in English and a short message about why this sounds like the right fit for you. If you’ve got questions, don’t hesitate to reach out — we’re happy to chat.
At Flatpay, skills can be taught — but mindset matters most. If you’re ready to grow, build, and make an impact, let’s talk.
About us
Welcome to Flatpay!
Flatpay is not just another payment solution; we are dedicated to innovating the market for payment solutions and financial services in the SME segment with our customer-centric and transparent services.
Flatpay is more than just work. We believe in fostering a vibrant and fun work culture where our ambitious colleagues can thrive. Our goal? To create the next unicorn straight out of Denmark. As part of our team, you will be one of +600 passionate colleagues dedicated to making a difference in the financial world.
What sets Flatpay apart is our dedication. We continuously strive to stay ahead of the curve, adapting our solutions to meet our client's evolving needs.
Let's shape the future of 7 million European merchants together!