ABOUT THE ROLE
The role is based in Milan and will report to the E-commerce Specialist. As part of a growing team, you will gain comprehensive insight into the e-commerce business;
with passion and a creative vision in mind, this role offers you the opportunity to make meaningful contributions to ongoing projects.
ROLE DESCRIPTION
* Customer Care:
you will act as the first point of contact for customers via email and WhatsApp, assiting with product inquiries, order placements, sizing guidance, and other client needs.
* Shipments:
carefully package garments with attention to detail, ensuring accuracy in shipping labels and documentation. Coordinate with shipping partners to address any issues or delays.
* Shooting :
you will assist the team during the shootings and events organization.
* Website maintenance and updates :
tallermarmo.Com is in continuous evolution and you will be involved in it, supporting the management and suggesting enhancement to keep improving the user experience and boost sales.
REQUIREMENTS
* Strong attention to detail and organizational skills.
* Excellent communication abilities.
* Proactive and collaborative mindset.
* Interest in the fashion industry (experience or knowledge is a plus).
* Fluency in English and Italian.