The Store Manager will be responsible for leading all the store operations, delivering key sales targets and KPI´s, and ensuring maintenance of the qualitative objectives set for the Sales point.
Leading an enthusiastic and experienced team, the Store Manager will be in charge of:
Achieving and exceeding all qualitative and quantitative (KPI) targets for the store as defined by the company Ensuring all procedures, processes and actions defined by the company and Sales Managers are correctly implemented Maintaining exceptional customer service standards, and keeping an excellent relationships with our key clients (Client book maintenance and development) Stock control, cash management, sales forecasts and daily reports Recruitment, evaluation and motivation of the store staff. Creating a cohesive team that works together to continually exceed the goals set Staff training and development (products/procedures/sales techniques) following the company policies and procedures Ensuring an accurate brand image, maintaining visual merchandising standards, maximizing product rotation, ensuring best sellers management, conducting regular inventories, etc. in store in line with the company standards Managing the staff schedule and rotation in order to ensure and maximize the revenue as well as the optimization of staff costs Guaranteeing that all safety and security standards are adhered to Setting and controlling all individual and store sales goals, KPI´s, tasks… taking corrective action when necessary Acting as a principal contact point between the customer and the company, providing data to improve processes and adapt our services and product to the local consumers
COMPETENCES Leadership, Impact and Influence People Management, Development and Motivation Business Vision, Analysis and Decision Making Strong orientation to results and clients satisfaction Ability to work under pressure, positive attitude