About the job
We are a leading IT company specializing in value-added distribution and development of IT, IoT, and Robotic products, solutions, and services to markets in Europe, the Middle East, and Africa.
In over 30 years of operations, we have grown into an international group with subsidiaries in 34 countries across EMEA and nearly 3,000 employees.
Job Title: Pre-Sales Engineer
We are seeking an experienced Pre-Sales Engineer to play a pivotal role in enhancing our technical readiness and customer engagement at Bang & Olufsen Flagship Store.
Key Responsibilities:
* Conduct product demonstrations and presentations to showcase capabilities and benefits of Bang & Olufsen products
* Provide technical support and guidance to customers during pre-sales process
* Stay updated on latest product developments and industry trends to effectively communicate technical information to customers
* Local testing coordination: organize local testing activities to validate performance and effectiveness of B&O solutions
* Act as voice of customer, gathering insights and feedback to help shape B&O solutions and services
* Participate in customer meetings and site visits to assess technical needs and provide solutions
* Provide excellent support to client-facing technical issues and coordinate product repair if needed
Requirements:
* Proven experience as Pre-Sales Engineer, Service Specialist or in similar technical role
* Strong understanding of audio-video technology and home automation systems
* Excellent communication and presentation skills, ability to convey complex ideas clearly and coherently
* Analytical mindset: proficiency in analyzing complex data, making informed decisions, and implementing process improvements
* Customer-focused with proactive approach to problem-solving
* Language Proficiency: English and Italian, enabling effective communication with global team and customers
We offer:
* Opportunity to work for financially strong, fast-growing multinational company
* Constant interaction with global teams of professionals
* International career opportunities
* Access to continuous professional development: training, certification programs, events, and team buildings
* Attractive remuneration package