About Toluna
Toluna is a leading global research and insights provider that empowers clients to make smarter data-driven decisions.
We combine our flexible platform, cutting-edge technology, expansive portfolio, and passionate experts to simplify our clients' work and enable them to deliver greater business impact.
Senior Account Director Role
We are seeking a Senior Account Director to join our Sales team. In this role, you will build strong, long-term relationships with key decision-makers and C-Suite executives by understanding their business objectives and research needs.
Responsibilities
* Manage a portfolio of existing Market Research Agency, Consultancy, Universities, and Media Agency accounts (approximately 80%), while identifying and engaging with new prospects (approximately 20%).
* Retain and grow key client accounts by building strong, long-lasting relationships, particularly with key decision-makers and C-Suite executives.
* Develop a deep understanding of clients' business objectives and research needs to provide tailored solutions.
* Drive account growth through proactive client engagement and strategic account planning.
Your Profile
* Experience or education in fields such as Marketing, Business, or similar areas.
* Formal degrees are welcome but not required.
* 5+ years experience in research agency or client-side role.
* Experience in the market research industry, selling and/or delivering research solutions.
* Experience leading teams and growing bookings.
* Able to understand client needs and demands in a research context.
* Has excellent interpersonal skills with the ability to develop effective working relationships with both internal partners and clients.
* Is hands-on, proactive, and a flexible thinker.
* Proficient in English and Italian.
Our Values
* Acting with Ownership - Demonstrating individual accountability.
* Bringing a forward mindset - Being action-oriented, bold, and entrepreneurial.
* Collaborating with Curiosity - Exhibiting teamwork through togetherness.
* Discussing openly, committing jointly - Sharing your views openly.
* Embracing empathy - Being egoless & caring.
What we Offer
* A welcoming, diverse workplace where everyone can thrive.
* Competitive pay.
* Great benefits.
* Opportunities to grow within our global team.