For an Italian DMC specialized in creating luxury travel experiences, we are looking for a Luxury Travel Designer.
What will you do
We are looking for a Luxury Travel Designer with excellent sales skills who has a passion for Italy and a taste for luxury and authenticity. The main responsibilities for this position are:
* Have a deep understanding of destination, products and accommodations.
* Contact leads and collect client and itinerary data through proactive interaction.
* Use all communications channels (phone, emails, chat etc.) for an excellent level of client engagement.
* Identify interests and understand travellers needs and provide solution for our clients, sometimes by thinking outside the box.
* Develop world class itineraries and experiences for a customized experience.
* Actively sell and upsell clients on additional experiences and opportunities.
* Communicate details to logistics and marketing.
* Collect, input and process data for clients, payments and itineraries.
* Collect supplier data and refer back to product team.
Requisiti:
Who you are:
* 3+ years of luxury industry experience, preferably in luxury travel sales.
* Proficiency in Italian and Fluent knowledge of English, certified at a C1 level.
* Passionate about travel and have a strong curiosity about unique experiences.
* Strong oral and written communication skills and experience in sales with high profile clients.
* Able to balance focus on individual sales targets and teamwork, ready to ask for help when necessary.
* Basic knowledge of MS Word, Excel, PowerPoint, and comfortable with technology.
* Basic skills for revenues and margins calculations.
* The ability to travel occasionally is required.
Categoria: Leisure, Travel & Tourism
Luogo di lavoro: Roma
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