Job Title: Retail Store Manager
Retail Store Manager Wanted in Venice, Italy
We are seeking a highly motivated and experienced Retail Store Manager to lead our busy restaurant and retail store in the heart of Venice, Italy.
About the Role
This is a fast-paced and dynamic position with global brand recognition. As a Retail Store Manager, you will be responsible for overseeing daily operations of both the restaurant and retail store, ensuring an exceptional guest experience.
* Lead and motivate a team of 50 staff members across both areas.
* Drive sales performance, focusing on KPIs, upselling, and revenue targets.
* Manage staffing challenges, scheduling, and team rotations in a location with limited local talent availability.
You will also be responsible for:
* Ensuring smooth operations during peak tourist seasons, particularly in summer.
* Monitoring stock levels, merchandising, and product presentation to maintain brand standards.
* Overseeing financial performance and reporting regularly on sales, team performance, and operational issues to senior management.
Requirements
To be successful in this role, you will need:
* Fluency in Italian and English.
* Proven experience managing a single, high-traffic retail store (experience in hospitality is a plus).
* Strong leadership skills with the ability to manage a diverse team in a fast-paced environment.
* Excellent organizational and problem-solving skills.
* The ability to drive sales and meet targets through strategic upselling and customer engagement.
* Flexibility and adaptability to handle staffing challenges in a tourist-heavy location.
Perks & Benefits
You will enjoy:
* Discounts on food and hotel stays.
* The opportunity to lead a globally recognized brand in a vibrant, high-energy location.