Account Manager - Technology Business
Our Client is looking for an Account Manager to develop the direct business in the technology area with distributors, resellers, service providers and integrators (Vendors), being their reference entry point and supporting them in originating business and in managing new financing opportunities.
To properly manage the related roll-out within the company, included the possible required specific committees required by the policies.
Responsibilities:
1. To develop and support the vendors in originating business and managing new opportunities:
* To analyze/study/investigate the market and identify prospects that could meet the target vendors, as agreed and planned together with the BUM/HoS.
* To develop sound, loyal, fruitful relationships with the identified vendors, without derogating to a reasonable and safe risk approach, in line with the Group's instructions.
* To manage the smooth and effective roll-out of the new relationships/businesses through the internal departments.
* To be responsive to the Vendor's needs and requirements in terms of support.
* To teach and train the vendors to respect the Client's policies and procedures.
* To assess the proposed business and its compliance to policies and capabilities, especially in terms of risk and structure.
* To negotiate appropriate finance schemes and collect all relevant information to assess the feasibility of the deal and prepare the credit application.
* To manage the NON-standard deals and the customized documentation, reporting to the BUM/HoS.
* To be responsible for AMLO/KYC checks.
* To upload deals in the FO tool (in particular large deals, specific deals after Vendor/customer visit) according to BU organization, supported by the Business Support, where possible and relevant.
* To regularly visit the Vendors, understand their needs and qualify the level of service provided by the Client.
* To regularly collect information about the business of the Vendors, the penetration of the financing business.
* To take care and put in place actions to enhance the conversion rate of the approvals.
* To benchmark with the direct competitors.
1. To meet the assigned targets in terms of volumes of business, profitability, level of service, vendor satisfaction:
* Business performance (pipeline, portfolio).
* Financial performance (margin, ROE, other income).
* Qualitative performance (level of service, Vendor satisfaction, IVM satisfaction).
* To prepare the target assessment: Yearly budget targets; Penetration rates; Volumes; Margins; conversion rates, other income.
* Use CRM Tool, if available, or ensure regular reporting on business activities as defined by the Management (Pipeline, bookings, visits, etc.) to BUM / HoS.
* To ensure the periodical programmes review in coordination with the Business Unit Manager/Head of Sales.
* To ensure reporting to Vendors if needed.
* To support the follow-up of Vendor Business Performance and contribute to remediation actions if necessary.
* To support the reporting processes with IVM.
* To represent the Client in meetings and marketing events related to the given vendors.
* To support the BU in the management of business development activities.
* To manage and be responsible for the Permanent Supervision assessment on the given vendors.
* To organize processes and workload in order to make them efficient and effective.
Main requirements:
* A minimum of five years proven experience in successfully performing sales/business development activities.
* A proven background in the leasing business or in financial services (5+ years).
* A deep knowledge of the technology (Italian) market and its main players (i.e. manufacturers, distributors, resellers, integrators or service providers), needs and practices.
* Hunting behavior, driven by targets through a methodical approach.
* Experience dealing with high-level counterparts (mostly managers).
* Excellent written and verbal communication skills.
* Sense of customer focus.
* Attitude to operate within an international environment.
* Ability to prioritize demands and take decisions under pressure.
* Ability to work as part of a multi-disciplinary team as well as to be autonomous, when needed.
* Adaptability and flexibility.
* Ability to develop, build and maintain long-term professional relationships.
* Strong customer-facing presentation/listening skills with the ability to understand clients' needs and build and convey them in a proper value proposition.
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