Company Overview
The world needs innovators who can harness technology to drive business forward. At ServiceNow, our employees have the freedom to innovate and solve real-world problems for our customers. We move fast because the world can't wait, and we dream big together. Our team is made up of change makers who share a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents. That's why we do everything we can to make that possible. With over 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies 2022.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. We are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.
Job Description:
The Solution Sales Executive will be responsible for market success of ServiceNow's Employee Workflow product suite which includes Employee Experience, Enterprise Service Management, HR Service Delivery, and Workplace Service Delivery.
This position demands a highly motivated individual with strong sales, communications, and organizational skills that is eager to learn and become part of a rapidly growing company. The role requires someone to drive end-to-end sales initiatives (from pipeline generation to closing) focused on specific use cases in HR solutions.
* Be the voice of the customer and of regional sales teams.
* Drive end-to-end sales initiatives (from pipeline generation to closing) focused on specific use cases in HR solutions.
* Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight.
* Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of opportunities, obstacles, challenges, and red flags that may hinder ServiceNow from capturing key customer accounts.
* Develop, in coordination with Product Management and Product Marketing, key sales and go-to-market strategies and objectives to establish ServiceNow as a leader in HR Service Delivery.
* Provide industry expertise in the development and implementation of specific market strategies and programs to improve logo penetration.
* Coach & enable account teams with foundational specialty solution area knowledge to effectively identify specialty solution opportunities & help manage the sales cycle.
* In partnership with assigned Account Executive and Solution Consultant, present our Employee Workflows solutions directly to prospects, customers, and at industry events and seminars.
* Support the regional ServiceNow partner channels to drive an effective customer experience.
* Articulate customer success strategies (and losses) to the field in order to streamline and standardize solution presentations and value proposition.
* Become a trusted advisor to our community of customers.
Qualifications:
To be successful in this role, you have:
* Demonstrable track record of achieving and exceeding sales targets.
* New business sales focus in Retail/Hospitality/Transport & Logistics verticals.
* Previous sales experience gained within software or IT sales organization (ideally within both the IT and HCM, HR, HR Service Delivery, or Workplace Service Delivery space), managing large and complex deals.
* Previous SaaS sales experience highly desirable.
* Commercially astute, experience in developing business case and ROI together with customer's personnel.
* Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity.
* Ability to build strong relationships at all levels of both prospect/customer organizations including the CHRO level and internally across the business.
* Executive presence and influencing skills.
Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.