Product Specialist
Job Summary
We are seeking a Product Specialist with expertise in Chromatography-Mass Spectometry or LC-MS to join our Sales & Marketing Team. The ideal candidate will have a strong scientific background and experience in similar roles, preferably within the IVD sector.
Key Responsibilities
* Installation and Demonstration: Install and demonstrate Chromatography/Liquid Chromatography–Mass Spectometry products at client premises.
* Laboratory Activities: Perform laboratory activities on-site and in-field, as well as data processing to support product application in pre and post-sale phases.
* Market Analysis: Conduct market and competition analysis to evaluate new products.
* Customer Management: Manage customer relationships to ensure complete satisfaction through on-site pre and post-sales technical support, troubleshooting, training, and remote follow-up.
* Communication: Draft and manage official communications to customers regarding products.
* Tender Analysis: Analyze technical requirements of tenders, identify suitable products, and prepare technical documentation.
* Industry Events: Attend national and international congresses, scientific events, and workshops.
Requirements
* Scientific Degree: Possess a scientific degree.
* Experience: Have at least 2/3 years of experience in similar roles, preferably within the IVD sector.
* Technical Knowledge: Be familiar with LC-MS (Liquid Chromatography-Mass Spectrometry), Chromatography-Mass Spectometry, and HPLC (High Performance Liquid Chromatography).
* Language Skills: Have an English level of C1/C2.
* Soft Skills: Possess strong communication and interpersonal skills, be result-oriented, proactive, entrepreneurial, and team-working.
* Travel: Be willing to travel for business purposes.
Location
Milan (Lorenteggio), with willingness to travel for business purposes.