This position is based in Slovakia and will requirerelocation to Bratislava. Customers rely on Amazon for convenientaccess to millions of products delivered right to their doorstep.The Amazon Business team is focused on re-imagining that experienceto fit the specific needs of businesses and public organizations.Come be a part of a rapidly expanding $35 billion global business.Amazon Business helps millions of customers worldwide—from smallbusinesses, schools, hospitals, non-profit organizations, andgovernment agencies, to large enterprises with globaloperations—reshape their procurement with cost and time savings,greater productivity, and insightful purchasing analytics. B2Bprocurement is going through a digital transformation, and as anAccount Manager you will lead this change for customers with ourinnovative Amazon Business solution. We are looking for a candidateto join our team of Account Managers supporting theItalian-speaking market. The Account Managers will support AmazonBusiness customers by assisting individuals to become AmazonBusiness customers and by supporting customers in their journeythrough blockers removal and collecting voice of customers tosupport in continuously improve our solution. As this team is thefirst touch to the customer, bar-raising professionalism andproblem-solving skills are a must. A successful candidate will havethe ability to pivot quickly as this team will need to mastercurrent processes and develop new ones to better serve our internaland external customers. To be successful in this role, you will useyour knowledge and passion of the B2B world to help customers growmanage efficiently their procurement, as well as develop newbusiness opportunities. Roles and Responsibilities
• Propose newservices or features to our customers to build joint business planswith Amazon.
• Optimize your customers' portfolio, their spendinggrowth and operational efficiency with Amazon Business.
•Demonstrate natural curiosity to learn a variety of internalbusiness tools, programs and processes to identify the rightbusiness opportunities while delivering excellent customerexperience.
• Conduct deep-dives to identify new growthopportunities for our customers and automate processes for betterpurchasing partner experience.
•Partner with EU Sales team andProduct Management teams to provide customer perspective as well ascustomer-driven product improvement ideas.
• Take ownership ofimpactful business driven projects by engaging with internalbusiness stakeholders to dictate the direction of various programs.Benefits
•We foster a respectful, flexible and inclusiveenvironment for every teammate, with equal opportunities forprofessional growth.
•We provide access to a global learninglibrary (self-learning, virtual webinars, LinkedIn Learning) and adedicated mentorship program to continuously learn and develop newskills.
•We provide an extensive onboarding program and continuouslearning sessions, including an off-site training in the firstmonth in one of the European countries where Amazon Business ispresent
•We give the opportunity to work in a fast-growing teamwith unique opportunities to develop your skills in additionalareas of interest: territory management, automation and developmentof new processes, project management, data analysis.
•Through ourFun Officer, we hold periodic sporting and social events that allemployees can get involved in.
•We work Monday to Friday and weoffer flexible working hours which allow people to come earlier orfinish later, helping to improve work-life balance.
•We work in amodern and friendly workspace with games floor, stand-up desks,chill-out areas, massage room, brainstorming corners. Base pay forthis position in Bratislava starts from EUR 1,750 + gross per monthand salary depends on the skills and requirements, there will befurther pay components such as a sign on bonus and the eligibilityto participate in a restricted stock unit scheme operatedindependently by Amazon.com Inc. in USA. Company benefits applysubject to further terms, including annual membership in medicalclinic, life insurance, retirement pension, meal voucher card,career development. About the team Based in Bratislava, our AmazonBusiness team mission is to lead our customers (clients purchasingacross all Amazon Business EU marketplaces) to mutual success byguiding them, building trust and passionately challenging ourselvesas well as the status quo. The successful candidate will join ayoung and dynamic department covering 5 EU markets in amulti-cultural environment. Our leadership team is committed tocreating a positive team culture, with focus on individualstrengths and team development. We do this through 1 on 1discussions, individual career growth planning, role scopeassessments and providing opportunity for stretch assignments andprojects.
•Language skills: fluent English (min. C1) AND Italianlanguage (min. C1)
•BA/BS degree or equivalent experience
•Stronginterpersonal and communication skills
•Contributes to a positiveteam environment
•Confident in using Microsoft Package (especiallyOutlook and Excel)
•Ability to thrive in an ambiguous environment
•Minimum 2 years of sales or customer operations experience
•Ability to work with Legal, product and internal business ownersto reach mutually beneficial agreements
•Always does what is rightfor the customer – relentlessly customer-focused.
•Creative, hasinitiative and can constructively advocate on behalf of customersinternally.
•Ability to prioritize and manage multipleresponsibilities
•Sound business judgment, proven ability toinfluence others and strong analytical skills. Amazon is an equalopportunities employer. We believe passionately that employing adiverse workforce is central to our success. We make recruitingdecisions based on your experience and skills. We value yourpassion to discover, invent, simplify and build. Protecting yourprivacy and the security of your data is a longstanding toppriority for Amazon. Please consult our Privacy Notice(https://www.amazon.jobs/en/privacy_page) to know more about how wecollect, use and transfer the personal data of our candidates. Ourinclusive culture empowers Amazonians to deliver the best resultsfor our customers. If you have a disability and need a workplaceaccommodation or adjustment during the application and hiringprocess, including support for the interview or onboarding process,please visithttps://amazon.jobs/content/en/how-we-hire/accommodations for moreinformation. If the country/region you're applying in isn't listed,please contact your Recruiting Partner.