Night Receptionist (f/m/d)
MEININGER Roma Termini
Part Time
Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Apply to MEININGER Roma Termini for a Night Audit (f/m/d).
MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities—and counting!
YOUR TASKS
1. You are a great host ensuring your guests enjoy a safe and memorable stay
2. You are in charge of the well-being of our guests from check-in to check-out
3. You are the first point of contact for our guests and all other visitors like suppliers and external technicians
4. You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
5. You take care of operational and administrative tasks like invoicing, answering to e-mails and online requests, up-selling, responding to online reviews and much more
6. You enjoy a diverse, international work environment while we take care of an inclusive one
7. You’re flexible and understand that we are rotation shifts (Morning, Evening and Night shifts)
8. Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then
YOUR PROFILE
9. You possess initial experience and are passionate about hospitality
10. You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
11. You are a people person, you like helping others and creating unforgettable experience for our guests
12. You are a team player, ready to help your colleagues and tackle challenges together
13. You have good knowledge of a front office system ( ASSD, Fidelio, SIHOT)
14. You are fluent in English (B2) and Italian
WHAT MEININGER OFFERS
15. Attractive Salary
16. Every year you spend with us, you get an extra vacation day (up to 5 days)
17. Regular get-togethers, celebrations and occasional parties (winter and summer team events)
18. Quarterly evaluation rounds to make sure you’re still happy
19. M-goal projects to develop personal and professional skills
20. Staff nights and Friends and Family discount
21. Test & Rest our new hotel openings
22. The occasional opportunity to travel to support new openings or exchange programs
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE the hotel:
Contact : Chiara Cingolani (Hotel Manager)
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