Mangia's Resorts is a renowned Italian hotel chain operating in the upper-upscale segment, affiliated with Aeroviaggi S.P.A. Our portfolio comprises two city hotels, nine 4- and 5-star resorts, and five clubs, providing idyllic destinations for discerning guests seeking an authentic Italian experience.
Job Description
We are seeking professionals who share our passion for exceptional hospitality, dedicated to delivering unforgettable experiences that reflect the true spirit of Italy.
Instructions
Linguistic guidelines:
* Use English as the primary language for all communication.
Requirements
Our ideal candidate will possess a deep understanding of hospitality principles, coupled with excellent interpersonal skills, and the ability to work collaboratively within a dynamic team environment.
Key Responsibilities
1. Foster strong relationships with guests, ensuring their needs are met and exceeded.
2. Develop and maintain a comprehensive knowledge of local attractions, services, and cultural events.
3. Collaborate with colleagues to create engaging experiences that promote guest loyalty and retention.
Working Environment
Mangia's Resorts operates across 16 properties in Sicily and Sardinia, offering a diverse range of settings for our team members to thrive in.
About Mangia's Resorts
We are part of the Aeroviaggi S.P.A. group, a leading player in the Italian hospitality industry. Our commitment to excellence has earned us a reputation for providing unforgettable experiences that capture the essence of Italy.